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Context Help

If you get lost inside our hosting Control Panel, the very first step you should take is to press the Help button, which is visible on each and every page. A pop-up window will open. It contains in-depth info about all the operations that you can carry out on that particular page. Each pop-up menu shows up on the very same page so that you can swiftly return to your work.

Video Tutorials

We have a rich variety of tutorial video clips illustrating how to use our Control Panel. They're shot for those of you who would like to see how things are getting done rather than only reading articles. In this way, anyone can quickly find their way around our hosting Control Panel by merely watching our step-by-step how-to videos.

F.A.Q.

If you can't find the solution you need, take a glimpse at our extensive Frequently Asked Questions section, which comprises questions asked by real persons and provides real solutions. We regulary "revamp" our Frequently Asked Questions database with new articles in order to cover all the new additions and innovations associated with our web hosting platform.

Ticketing System

If you still can't find the solution you are looking for in the FAQ section either, you can contact our fantastic team of tech support engineers available 24/7 and ready to assist you with any question. Each support ticket you submit will be answered within 60 minutes (the average trouble ticket response time is approximately twenty minutes), so you will not have to wait a long time to get your question answered.

Contact Details

US Toll Free Phone: +1-855-211-0932
US International: +1-727-546-HOST(4678)
UK Phone: +44-20-3695-1294
AU Phone: +61-2-8417-2372
OUR ID: 304090

Sales Lines Working Hours:
Monday to Friday:
09.00 AM - 11.00 PM GMT/UK
05.00 AM - 07.00 PM EST/USA
07.00 PM - 09.00 AM EST/AU

email: support@propersupport.com

Online Contact Form

Check your server status To check the status of your server if you think there is a problem, please go to: www.properstatus.com